DEWA consolidates its knowledge environment through smart platforms and initiatives

• Published date: 19 May 2022
• Publication title: LETA

Dubai Electricity and Water Authority (DEWA) provides a range of platforms, programmes, and initiatives to spread and localise knowledge and transfer expertise among all its employees.

DEWA organises many educational courses to raise employee awareness on knowledge and its management, types of data, information and knowledge, intellectual property rights and ways to protect them.

In addition, DEWA works through the Share K. Recognition Programme to honour its employees and teams that contribute to disseminating and managing knowledge at DEWA.

Saeed Mohammed Al Tayer, MD and CEO of DEWA, said that DEWA had developed a strategy for disseminating, transferring and localising knowledge to build a knowledge-based society and economy. This in line with the directives of the wise leadership to accelerate the transition to a sustainable, knowledge-based economy.

"We support the vision of His Highness Sheikh Mohammed bin Rashid Al Maktoum, Vice President, Prime Minister and Ruler of Dubai, to make Dubai the city of the future and enhance its position as a global hub and a knowledge-based economy. DEWA has developed an integrated policy for knowledge management to determine investment priorities and encourage creative abilities to enhance knowledge sharing within the organisation, its sub-departments, and stakeholders. DEWA also launches many initiatives among employees to unify knowledge management concepts to achieve organisational excellence. This helps to provide services to customers with the highest levels of efficiency and reliability. At DEWA, we aim to become a self-learning organisation and establish a knowledge environment according to best practices and international standards. In 2019, DEWA received ISO 30401: 2018 certification in Knowledge Management Systems; becoming the first utility in the world to receive this certification," Al Tayer added.

DEWA has 6 Knowledge...